I came in with one goal. Build the creative infrastructure that would let the work speak for itself. Within 90 days I rebuilt the website, took over email design and copy, directed rebrands, and started building the operating infrastructure the agency had never had. Rebranded pitch decks helped land 5 new clients in under 5 months. Key accounts stayed through the transition. Not because I was asked to make that happen. Because that's what the work required.